WORKPLACE INVESTIGATIONS

Our lawyers, led by Nisha Dhanoa, provide thorough, unbiased, and confidential investigative services.  We recognize the importance of investigating workplace complaints efficiently and effectively, ensuring that investigations are well planned, proportional to the issues raised, and undertaken with a view to ensuring procedural fairness.

Our Services

Third Party Investigative Services

We conduct comprehensive investigations into claims of bullying, harassment, discrimination, and retaliation. Our investigative techniques ensure a trauma-informed, fair, and respectful process for all parties involved. We also examine allegations of employee misconduct, including fraud, theft, and violations of company policies, providing detailed reports and, where requested, actionable recommendations.

Investigation Advisory Services

In addition to conducting workplace investigations ourselves, we also provide advice to our employer clients who are conducting their own internal workplace investigation or who have engaged an external investigator to investigate a complaint.  Setting the scope of an investigation to meet statutory requirements and other organizational priorities is complicated.  How many witnesses to interview, what questions to ask, which issues to address are all questions that investigators grapple with.  We have advised on hundreds of investigations and can assist with these difficult choices.

Our Approach to Investigations

Confidentiality

We prioritize confidentiality in accordance with our client’s investigation policies and procedures to protect the privacy of all parties involved and maintain the integrity of the investigation.

Impartiality

Our investigators are trained to remain neutral and objective, ensuring a fair process and unbiased findings.

Thoroughness

We conduct detailed and methodical investigations, gathering all relevant information and evidence to support our conclusions.

Timeliness

We understand the importance of resolving workplace issues promptly and strive to complete investigations efficiently without compromising quality.

Proportionality

Investigations can be intrusive, disruptive and time consuming.  We never lose sight of these challenges and work with our clients to minimize the impact of investigations on day-to-day operations by recommending interim measures, prioritizing confidentiality, and working efficiently towards a resolution.